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WhatsApp privacy: Delhi HC refuses to stay CCI probe


The Delhi High Court on Thursday refused to stay the probe ordered by the Competition Commission of India (CCI) into the privacy policy introduced by messaging service WhatsApp last year.


A Division Bench of Chief Justice Satish Chandra Shama and Justice Subramonium Prasad dismissed pleas by WhatsApp and its parent, Facebook ( now Meta). 

The Letters Patents Appeal (LPA) filed by WhatsApp and Facebook were dismissed as devoid of merit. 

The appellants then requested the court to extend the interim stay so they could file replies before the CCI. The court rejected this too.

In January 2021, WhatsApp announced privacy policy and terms of service updates. Users have to mandatorily accept the new terms and policy in their entirety, including those concerning expanded data collection and sharing with other Facebook companies. 

Under the previous privacy policy dated August 25, 2016, users could choose whether or not they wanted to share their WhatsApp data with Facebook.

In March 2021 the CCI passed an order forming a prima facie opinion of the violation of Section 4 of the Competition Act, and directed an investigation.

The CCI had noted in its order that the ‘take-it-or-leave-it’ nature of the privacy policy and terms of service of WhatsApp and the information-sharing conditions merited a detailed investigation in terms of the market position and power enjoyed by the messaging service. 

The regulator also noted that data and data analytics have immense relevance for the competitive performance of digital enterprises. For Facebook, data from WhatsApp can supplement the consumer profiling it does through the data collection on its platform. 

CCI remarked that under competitive market conditions, users would have sovereign right and control over decisions related to the sharing of their personalised data

WhatsApp and Facebook challenged the CCI’s probe in Delhi High Court, claiming that since WhatsApp’s 2021 policy has been challenged before the Supreme Court the CCI should not have taken up the matter. However, agreeing with CCI, the single judge bench of Delhi High Court dismissed the petition and allowed the probe to continue. 

WhatsApp and Facebook challenged the single judge bench’s order before the Division Bench.

The Division Bench, after hearing the arguments of WhatsApp, Facebook and CCI in July 2022, had reserved its order. The pleas of the petitioners were dismissed on Thursday.

Published on

August 25, 2022



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