Currently serving over 300 paid clients, predominantly SMEs with major sectors that includes automobiles, edutech, health tech, real estate and financial services, Runo is changing the calling, field and sales process by shifting the desktop culture to efficient deskless culture, it said.
“We decided to invest in Runo due to the considered solutions and services it provides to the businesses. The CRM app is easy to use and the built in tech makes it easier for team managers to track progress along the way. This can potentially disrupt the telecalling market. The business model doesn’t need huge marketing spends and their growth curve shows immense potential,” said Anil Joshi, Managing Partner, Unicorn India Ventures.
Runo, a SIM based call management CRM is a new concept and there is no major competition in the same space. It provides simple API integration and complements both
the CRM as well as the cloud telephony.
“What differentiates us from others is our easy to use user-interface, ease of work from home and track team’s performance virtually. We believe our services are at par for the businesses which are affordable yet powerful. Our CRM app is loaded with features ideal for telesales, tele calling and call centres,” said Rajsekhar Pattnaik, Founder and CEO, Runo. “We have witnessed a huge acceptance from businesses across sectors and believe that India is a high potential market for us. This fund raised is a stamp of UIV faith in us as we continue to register growth across different sectors. It will help us scale and expand in international markets”
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The global customer relationship management (CRM) market is projected to grow from $58.04 billion in 2021 to $128.97 billion in 2028 at a CAGR of 12.1%.
