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Insufficient funds in account may incur charges for ATM transactions, check details: PNB new rule

Customers who have insufficient balances will be charged for ATM withdrawals beginning on May 1.

New Policy of the PNB: According to information posted on PNB’s website, account holders who withdraw money from ATMs with an insufficient balance will be subject to a Rs 10 and GST charge beginning on May 1, 2023. PNB clients ought to observe this new approach while making ATM withdrawals to keep away from any unforeseen expenses.

Furthermore, PNB is additionally intending to build the yearly charge for giving and keeping up with check cards and pre-loaded cards, as well as presenting charges for internet business exchanges made through retail location (POS) and charge cards. In order for customers to effectively manage their finances, they need to be kept informed of these changes.


Customers can immediately block their PNB card in the case it is lost or stolen by calling the toll-free number 1800 180 2222, sending an SMS to 5607040 from their registered mobile number, or logging into internet banking services.

PNB informs customers that such cases will be resolved within seven days in the event of an unsuccessful ATM withdrawal despite the fact that the amount has already been deducted from the account. The bank will issue a daily fine of Rs 100 if a claim is filed within 30 days. Customers can call 0120.2490000 to make a complaint.

The new policy changes made by PNB aim to maintain customer satisfaction while simultaneously improving the bank’s services and operations. PNB’s website or direct contact with the bank are both good ways for customers to stay up to date on any changes or updates.

Source

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