India had the highest digital readiness score of 63 out of 100, with 72% respondents saying they were actively learning digital skills to prepare themselves for the future of work.
The index is based on a survey of more than 23,500 workers in 19 countries, with an average global readiness score of 33 out of 100. According to IDC, the “Salesforce economy” or Salesforce and its partner ecosystem in India will create 1.3 million jobs and $66.4 billion in new business revenues by 2026.
Salesforce India CEO Arundhati Bhattacharya said, “In a digital-first world, the skills gap has hit an inflection point. Corporate India has made a concerted effort to bridge the gap and results are here for us to see. India is rapidly developing to become a global powerhouse for talent with the potential to lead this global transition to an all-new digital economy.”
Other findings:
- 66% respondents in India said they felt very equipped with resources to learn digital skills.
- Globally, skills in collaboration technology, like Slack, were viewed as the most important skills needed by businesses today, with only 25% respondents with ‘advanced’ collaboration technology skills needed specifically for the workplace.
- Digital marketing has been ranked the top workplace skill in India, with only 39% respondents rating their workplace digital marketing skills level as ‘advanced’.
- More than half the respondents in India and globally said they wanted to learn new skills to progress in their career.
Globally, younger respondents expressed greater confidence and ambition to learn new skills – more than a third of Gen Z said they were “very actively” learning and training for skills needed over the next five years.
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In India, Baby Boomers led the way, with 83% respondents “very actively” learning and training for the skills needed now.
