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Here’s what to do If you have sent money through PayTM, Google Pay, or PhonePe UPI to the wrong person

You can also approach the Reserve Bank of India if these organizations do not offer a solution.

UPI has simplified our lives. Using QR codes, we can effortlessly transfer money and make payments. However, subscribers who are not careful may encounter issues as well.Money can be sent to the wrong people by customers. The following procedures can be used to retrieve the funds in such instances. What should be done?

Contacting the company that makes the UPI app is one option for people who made incorrect payments. To begin, you will need to call the UPI application’s helpline to file a complaint. These phone numbers can be found in PayTM, Phonepe, and Google Pay applications. Always remember to take screenshots of these transactions because the apps may request them as proof of a transaction or for specifics.


You also have the option of filing a complaint with BHIM UPI.You can call the toll-free number 18001201749 to file a complaint.Talking to the bank where the transaction took place is another option.

On the off chance that these organizations don’t give an answer, you can likewise move toward the Hold Bank of India. You will need to enter the specifics of the transaction by clicking on bankingombudsman.rbi.org.in.

Additionally, you can submit your complaint via the NPCI’s website. You will need to sign in to npci.org.in in order to do this. Next, select the Dispute Redressal Mechanism option.
You can later file a complaint by providing the website’s details.

Source

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