• Back-Office Customer Service Team of the Year, Financial Services Industries — Two Gold Stevie; One Bronze Stevie.
  • Inside or Telesales Team of the Year — Gold Stevie.
  • Innovation in Customer Service, Financial Services Industries — Silver Stevie.
  • Front-Line Customer Service Team of the Year, Financial Services Industries — Silver Stevie.
  • Most Valuable Response by a Sales Team — Silver Stevie.