Bharti Airtel (Airtel) on Saturday partnered with Microsoft to offer Indian organisations calling services over Microsoft Teams through an integration with Airtel IQ.
Airtel IQ for Microsoft Teams is a plug-and-play solution that can be set up within a day with minimum provisioning and management. It will allow management to save on infrastructure purchases as there is no additional hardware involved and will offer enterprise-grade reliability and support, the company said.
With Airtel IQ for Microsoft Teams, enterprises will soon enjoy greater flexibility in connecting with customers across the country over fixed lines through the Internet. This new service will enable enterprises to make and take calls to external users through the Teams experience, streamlining communications and collaboration within the flow of work, it said.
“Airtel’s traditional strength of connectivity combined with Microsoft’s technology will result in reliability, cost savings, ease of management and, most importantly, scalability for all customers, ensuring that going forward they can focus solely on productivity,” Abhishek Biswal – Business Head, Airtel IQ, said.
Teams Phone integrated calling on Airtel IQ will help remove key roadblocks in every enterprise’s journey from managing multiple platforms for IP telephony and collaborations to lack of control and security, lack of flexibility in supporting remote and hybrid working, and a paucity of the higher capex investments needed to ensure uniform and seamless collaborations, he said.
“In today’s constantly evolving hybrid world, users need the flexibility to work and connect. At Microsoft, it has been our endeavour to power the modern workplace by providing enterprises with the right tools and technologies that cater to their needs and make hybrid work seamless for everyone,” Shruti Bhatia, Country Head, Modern Work and Surface, India and South Asia, Microsoft said.
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Published on October 28, 2023
