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SBI issues digital security guidelines for customers


NEW DELHI: State Bank of India has come up with comprehensive digital security guidelines for customers to ensure safe and secure transactions.

Following are some of the crucial things to remember and practice while undertaking digital transactions:

Login Security:

Try using unique and complex passwords

Remember to change passwords frequently

Never disclose, store or write down your user ID, passwords or PIN

Remember, Bank never asks for your user ID/passwords/Card No/PIN/Passwords/CVV/OTP

Disable ‘Auto Save’ or ‘Remember’ function in your device to avoid storing of user ID and passwords.

Internet Security:

Always look for “https” in the address bar of bank’s website

Avoid performing online banking transactions at public places using open Wi-Fi networks

Always logout and close the browser when you are done with your work.

UPI Security:

Try keeping your Mobile PIN and UPI PIN different and random

Do not respond to any unknown UPI requests

Always report those suspicious requests

Always remember that a PIN is needed only for transferring amounts, not for receiving

Instantly disable UPI service on your account if any transaction has happened without you doing it

Debit/Credit Card Security:

Beware of your surroundings while performing ATM or PoS transactions

Cover the keypad while entering the PIN

Always verify the authenticity of e-commerce websites before performing the transactions

Manage your debit card transactions through online Banking

Set a limit for card transactions at e-commerce platforms, POS and ATM both for domestic and international transactions

Mobile Banking Security:

Strong passwords/ Biometric permission should be enabled on your phones/laptops/tablets

Do not share your Mobile PIN with anyone

Try using biometric authentication wherever feasible

Do not download any unknown app suggested by strangers

Applications should be downloaded only through official stores

Regularly monitor the permissions of critical apps installed in your mobile and keep a track of unnecessary and unused apps

Avoid connecting phones to public wireless networks

Social Media Security:

Confirm the identity of the person you are interacting with

Do not share your personal/financial information on any social media platform

Do not discuss confidential information in public places and on any social media platforms



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