“A detailed investigation is currently being conducted to ascertain the facts of this isolated incident. We will share a detailed response thereafter,” the company said in a press statement. “We remain committed to the safety of our vehicles and their users.”
The company said that this was the first instance of an electric vehicle (EV) made by it going up in flames. It has sold more than 30,000 EVs so far which have cumulatively covered over 100 million kilometres across the country over the past four years.
“EV fires will happen. Happens in all global products too. EV fires are much less frequent than ICE (internal combustion engine) fires,” he tweeted.
The ride-sharing to EV maker itself had found itself in the middle of heightened scrutiny after an S1 Pro electric scooter made by it went up in flames in April.
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When contacted, a senior Tata Motors executive said that it was premature to comment on the reasons behind the fire and they can share more details post a root-cause analysis. The vehicle involved in the incident was a newer model bought recently by the customer, the executive said.